RETURNS & EXCHANGES
Returns & Exchanges Policy
Our highest commitment is your complete satisfaction. If you purchase a product from our online store and, upon receiving it, find a manufacturing defect, you are entitled to request an exchange within 7 days of delivery, in accordance with consumer protection regulations.
The first step is to contact our Customer Support team at helpfutienda@gmail.com. Our team will guide you through the process. Once we receive the returned item, we will carry out an inspection to ensure it meets the return conditions. After approval, our team will contact you and you will be able to choose:
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Exchange for any product available in our stock
Please note that personalised shirts (with names, numbers, or patches) cannot be exchanged, except in cases of supplier error.
